Liverpool (Mexico), which operates the largest chain of department stores in Mexico, has chosen RELEX Solutions, provider of unified supply chain and retail planning solutions, to enhance their operational processes for replenishing internal supplies.
RELEX will serve Liverpool’s distribution center and 125 stores across Mexico, optimizing inventory, increasing availability, and improving working capital and replenishment efficiency.
Liverpool’s decision to adopt an advanced solution, leveraging artificial intelligence and machine learning, to optimize the demand forecasting and replenishing of operational supplies, such as boxes, bags, and other items, was driven by their commitment to continuously improve their supply chain operations.
The surge in sales through their e-commerce channel had highlighted the complexities of the process and the need for more accurate predictive analysis to effectively meet customer needs and maintain excellence in its internal operations.
“Our collaboration with RELEX Solutions marks a pivotal step in our continued growth and operational excellence,” says Mirella Quintana Campa, Director of Supply Operations for Liverpool. “RELEX is essential in supporting our ongoing expansion efforts and enhancing our overall operations.”
Liverpool is an innovative and ever-evolving company that sought to optimize the replenishment of operational supplies across their distribution center and stores. They aimed to implement a method that maximizes resource utilization and minimizes error margins. Given the importance of maintaining stock levels, such as boxes, having optimal inventories is crucial to ensuring their e-commerce service quality. Consequently, this aspect of their supply chain emerged as a strategic priority.
